Security

Security

When purchasing from Spineless Classics your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support.

Privacy

What Personal Information Do We Collect?

Our server automatically collects information about your use of the website (navigational data). This navigational data includes the type of browser you are using, your IP address, the URL you have come from (referred site) and the time spent at that URL together with your domain type and server. This kind of information is very standard practice and collected by 99% of all other websites to monitor the use of the relevant website. 

When you use this website, cookies will be placed in the browser file of your computer to keep track of your use of the website. Cookies do not capture or track any personal information. However, you can set your computer so that cookies are not placed on your browser. 

We may also collect the personal information you provide when you contact us either on the contact us form or in your order. 

How is Personal Information Used by Us?

We use your personal information to process your order or answer an email and from time to time update you with our latest news by way of a newsletter. You can opt out of these newsletters at anytime. 

Will Personal Information Be Given to Anyone Else?

We may disclose your information outside of our business for the following reasons;

1. Third Party Contractors

Personal information collected by us may be disclosed to thir parties to whom we contract out specialised functions such as payment processing or technology providers). If we do disclose personal information to third party contractors under outsourcing or contracting arrangements, we take steps to ensure that those contractors:

a. are required to keep such information confidential; and

b. are authorised only to use personal information in order to provide the services or to perform the functions required by us.

2. Disclosures required by law

For legal reasons, other disclosures may need to be made to law enforcement agencies, government agencies, courts or external advisors or in accordance with other laws.

3. Other disclosures

We do not sell, rent or trade personal information to or with any other third parties.

Access and Correction

Under the Privacy Act, you have a right to seek access to information which we hold about you (although there are some exceptions to this). You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date.

If you wish to exercise your right under the Privacy Act to seek access to the personal information that we hold about you, we ask that you contact our Privacy Officer (contact details are set out in section 8 below), who will explain how we will handle your access request. We may charge you for the cost of providing access to these records.

If you are of the view that personal information about you is not accurate, complete or up to date, please provide our Privacy Officer with your request for correction. Our policy is to consider any requests for correction in a timely manner.

Is My Personal Information Stored Securely?

We take all necessary steps to ensure the security of personal information held by us from such risks as loss or unauthorised access, destruction, use, modification or disclosure. As mentioned above we have all appropriate SSL certificates.

Third Party Websites

Sometimes this website contains links to other websites. When you access a website other than this Website, please understand that we are not responsible for the privacy practices of that site. We recommend that you review the privacy policies of each website you visit.

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